privacy policy

Last updated: July 27, 2026

Pressed Threads respects your privacy and wants you to understand how we collect, use, share, and protect your information. This Privacy Policy applies to information collected through pressedthreadsaz.com, our contact forms, checkout or quote-request tools, cookies and similar technologies on our website, the Meta Pixel or similar advertising tools we use, and any Facebook or Instagram lead forms or related ad experiences that link to this policy. Meta requires advertisers using lead ads and instant forms to provide a privacy-policy URL, and this policy is intended to serve that purpose as well.

What we collect. We may collect information you provide directly to us, such as your name, email address, phone number, company name, shipping or billing details, artwork or logo files, order details, messages, and any other information you choose to submit when requesting a quote, filling out a lead form, placing an order, subscribing to updates, or contacting us. We may also collect information automatically from your browser or device when you use our website, such as IP address, device identifiers, browser type, pages viewed, referral information, approximate location based on IP, and actions taken on our website. In addition, we may receive information from third parties, including Meta when you submit a Facebook or Instagram lead form, payment processors, website hosts, analytics providers, ecommerce or CRM tools, and delivery or fulfillment providers. Meta describes lead ads as a way to collect information from people who may be interested in your products or services, and Meta’s Pixel documentation explains that website visitor activity may be tracked through code placed on the site.

How we use information. We use personal information to respond to quote requests and questions, create mockups, digitize logos, process and fulfill orders, arrange delivery, provide customer service, send order-related or service messages, improve our website and advertising, understand which campaigns are working, prevent misuse or fraud, comply with legal obligations, and, where permitted, send marketing communications about our services. The FTC advises businesses to be clear about what they do with personal information and to keep and protect only what they need for legitimate business purposes.

Our legal bases. Where applicable law requires a legal basis for processing, we generally rely on: consent, including when you opt in to marketing, voluntarily submit a lead form, or accept non-essential cookies where consent is required; contract, when processing is needed to provide a quote, fulfill an order, take payment, or deliver the services you asked for; and legitimate interests, such as securing our website, improving our services, measuring advertising effectiveness, preventing fraud, and maintaining ordinary business records, provided those interests are not overridden by your rights. The EDPB explains that consent must be free, specific, informed, and unambiguous, and that portability rights are especially tied to processing based on consent or contract.

Cookies, analytics, Meta Pixel, and custom audiences. We may use cookies, pixels, analytics tags, and similar technologies to remember preferences, understand site traffic, measure campaign performance, and improve advertising. If we use the Meta Pixel, it may record website events such as page views, visits to quote pages, or other conversion-related actions. Meta explains that the Pixel is JavaScript code used to track visitor activity and support conversion tracking, and that website and customer-list data can be used to build custom audiences for retargeting or finding people who may be interested in your business. If we upload customer or lead information to create a customer-list audience, we do so only for our own advertising purposes and in accordance with Meta’s tools and terms. We do not knowingly use custom audiences in a way that relies on prohibited sensitive attributes; Meta says advertisers must ensure audiences do not share information that is not allowed under its terms, including references to specific health conditions.

Meta lead forms. If you submit your information through a Facebook or Instagram lead ad or instant form, Meta will collect the information you enter and make it available to Pressed Threads so that we can respond to your request, provide a quote, discuss your embroidery or apparel needs, and, where permitted, follow up with related marketing. This policy explains how Pressed Threads handles the lead information after we receive it. Meta’s help materials state that advertisers using this feature must provide a privacy-policy URL, and Meta also offers an optional custom-disclaimer field for additional consent language if needed.

How we share information. We do not sell personal information for cash. We may share information with service providers and processors that help us operate the business, such as website hosts, ecommerce vendors, payment processors, CRM or email providers, digitizing or design support vendors, shipping carriers, analytics providers, and advertising partners including Meta when we use Pixel, conversion, or audience tools. We may also disclose information when necessary to comply with law, respond to subpoenas, court orders, or lawful government requests, enforce our terms, collect amounts owed, or protect the rights, property, or safety of Pressed Threads, our customers, or others. Arizona law separately requires breach-related notices in certain circumstances, and we will comply with those requirements where applicable.

How long we keep information. We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing quotes and orders, maintaining tax and accounting records, handling disputes, enforcing agreements, improving our advertising, and meeting legal obligations. As a general rule, lead-form and quote-request information is kept for up to 24 months after our last meaningful contact unless a longer period is needed for an order, dispute, or legal requirement. Order, invoice, payment-reference, and tax-related records may be kept for up to 7 years. Website analytics and advertising-event data may be kept for shorter periods, such as 14 to 26 months, depending on the tool and configuration. We may delete or de-identify information sooner when it is no longer needed. The FTC recommends keeping only what you need and properly disposing of what you no longer need.

Your choices and rights. Subject to applicable law and reasonable identity verification, you may ask us to provide access to the personal information we hold about you, correct inaccurate information, delete information we no longer need or are not required to keep, provide a portable copy of information you have given us where applicable, or stop using your data for direct marketing. You may also withdraw consent you previously gave us. You can do that by emailing us, replying “unsubscribe” to marketing emails where available, asking us to remove you from future outreach, or using your browser or device controls to limit cookies and similar tools. Under CAN-SPAM, marketing emails must offer a clear way to opt out, and we honor opt-out requests as required by law.

How to withdraw consent. If you previously consented to receive promotional emails or other optional marketing communications, you can withdraw that consent at any time by using the unsubscribe link in the message, by emailing us with the subject line “Privacy Request” or “Withdraw Consent,” or by contacting us using the details below. If you consented to non-essential cookies or similar technologies, you can also withdraw that consent by adjusting your cookie settings where available or changing your browser settings. Withdrawing consent does not affect processing that already occurred before withdrawal, and it does not prevent us from continuing processing that is necessary to complete an order, meet legal obligations, or protect our legitimate business interests where allowed by law.

Security. We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. Depending on the systems we use, those safeguards may include access controls, secure vendors, limited permissions, password protection, encryption in transit where supported, retention limits, and incident-response procedures. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. The FTC recommends a security program built around identifying what data you hold, keeping only what you need, protecting it, disposing of it securely, and planning ahead for incidents.

Children’s privacy. Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without the consent required by law. If we learn that we have collected personal information from a child under 13 in a manner covered by COPPA, we will delete it or obtain any required parental consent. The FTC explains that COPPA applies to operators of sites directed to children under 13 and to sites with actual knowledge that they are collecting personal information online from a child under 13.

International transfers. Pressed Threads is based in the United States. If you access our website from outside the United States, your information may be processed in the United States or in other countries where our service providers operate. Those countries may not have the same data-protection laws as your home country. Where applicable law requires safeguards for international transfers, we will use appropriate contractual, organizational, or technical protections. The FTC notes that the EU-U.S. Data Privacy Framework is one voluntary mechanism participating companies may use for certain EU-to-U.S. transfers, though not every company participates in that program.

Changes to this policy. We may update this policy from time to time to reflect changes in our practices, tools, services, or legal obligations. If we make a material change, we will update the “Last updated” date and, where appropriate, provide additional notice. The FTC has emphasized that businesses should review privacy policies carefully and make sure they accurately reflect actual practices.

Contact us. If you have questions, want to exercise your rights, or want to withdraw consent, please contact: Pressed Threads; website: pressedthreadsaz.com; email: [insert privacy/contact email]; phone: [insert business phone]; mailing address: [insert business mailing address if available]. If Pressed Threads does not publish a mailing address, provide at least a monitored email address and phone number here, and remember that any future commercial marketing emails should include a valid postal address to align with CAN-SPAM.